Privacy Policy

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our business functions and services. This may include your name, contact details, childcare enrolment information, and any other information you provide to us directly through our website, enrolment forms, emails, or visits.

2. How We Use Your Information

We use your personal information to:

• Provide and manage childcare services;
• Communicate with you about your enrolment, bookings, and care;
• Comply with our legal and regulatory obligations under the Education and Care Services National Law and related legislation;
• Improve our services and website.

We will not use or disclose your personal information for any other purpose unless required or permitted by law.

3. Australian Privacy Principles (APPs)

We are bound by, and handle your personal information in accordance with, the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This includes APPs relating to collection, storage, accuracy, access, and correction of personal information.

4. Cookies and Tracking

Our website does not use cookies, tracking scripts, or third-party analytics. We do not share your personal information with external parties for marketing or profiling purposes.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. Personal information is stored securely and is only accessible to authorised staff who need it to perform their duties.

6. Your Rights

You have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Make a complaint if you believe we have breached the APPs.

There is no fee for requesting access to, or correction of, your personal information.

7. Third Parties

We may disclose personal information to third parties (such as government regulators or service providers) only when required or authorised by law, or with your consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: ceo@dfamilydaycarepty.site

We will respond to your enquiry as soon as reasonably possible.